Articles by Jeremy Chan

30-second summary: Consumers prefer an assortment of channels to communicate with brands To ensure coherent experiences and consistent messaging, brands need to look at their […]

30-second summary: The reopening of stores does not indicate a negative trend for ecommerce because online shopping is a consumer behavior that is here to […]

Next week, May 3 – 7, Blueshift, creator of the SmartHub CDP, will be hosting its Engage21 Conference, with customer engagement and experience as the […]